The costs that are shown as you check out are final, unless otherwise advised.
The easiest way is to pay as you check out. This way, no one asks you for any more cash when your product arrives.
Our charges on delivery are calculated relative to distance from our quarry sites.
The prices are provided with our utmost concern for you. They are competitive and friendly.
All prices are inclusive of any other expenses.
To ensure smooth delivery and accountability, jengaKenya handles all logistics.
Only your next of kin can do that. In your profile section, you are able to add a next of kin.
Maximum: 7 working days.
Depending on your distance and desired product, the delivery time may be shorter.
You shall need to call us through +(254) 101 101 290 and have your order number with you.
In your profile section, you are able change your shipping address.
Not to worry.
You have 24 hours before we leave your construction site. Call us immediately through +(254) 101 101 290.
You have 24 hours to cancel an order after you have made it. Go to your profile section, under UNCONFIRMED.
Only if the product is defective, or is not as ordered when you checked out. You can call us through +(254) 101 101 290 for more information.
Through the transport that brought it to you.
When our drivers arrive, you shall log the issue with them, they shall call us and we shall advise you on the way forward.
Note that we only accept returns of products that are defective and/or not as ordered. The transport that brought you the product is responsible for return.
We shall give you a way foward. You can call us through +(254) 101 101 290.
We also can also build your house / structure for you upon request. The prices shall be negotiated.
Go to your profile section, and scroll to the very bottom. You shall see a DELETE MY ACCOUNT button.
All your profile information is deleted from our system. Only your order history remains with us.
You shall need to register a fresh.